Phone Recording Vs. Live Operator: Why Answering Services Are Better For Business
Have you ever contacted the customer support line of a relatively large company? If so, you have likely reached a recorded voice that lists an assortment of options and then asks that you press a certain number in order to reach a specific department. While a phone recording like this may save the company resources and time, but for individuals who have found themselves trying to figure out what number to press to get to the department that they need, it can be quite the nightmare.
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